100% Guarantee

Authenticity, Security, Transparency, Reliability, and Hospitality. These are the things that Best Tickets employees strive to live by each day. When used together, we believe these five values provide the perfect customer experience. Keep reading to learn more.

Authenticity
Best Tickets works with a worldwide group of suppliers to stock our inventory. We put our suppliers through thorough screenings, and hold them to the highest of standards. Furthermore, we inspect every ticket we sell for quality before shipment. It is our responsibility to supply an exceptional product, and we aim to fulfill that responsibility at all costs. With this is mind, and with great confidence in our work, we make the following guarantee:

"Best Tickets guarantees a 100% refund, or replacement tickets of equal value if: Tickets purchased from Best Tickets are invalid. Cancellation occurs for the event to which purchased tickets correspond."

Tickets to rescheduled events remain valid.

Security
We understand the concerns that may arise when shopping online. Your security is not something to which we turn a blind eye. Best Tickets invests in all the latest technologies to protect your sensitive information. Credit card and other personal information stays on our VeriSign secured server.

Transparency
We've all heard the saying "Honesty is the best policy." The Best Tickets staff agrees 100%. Other sites use service fees to increase prices at the end of a transaction, something Best Tickets vows never to do. The price you see while shopping on our website is the same price you will see when you buy your tickets.

Reliability
Your tickets will always arrive in time for your event. Even if you buy at the last-minute, Best Tickets will always be able to deliver your tickets on time. Our preferred shipping method is FedEx, the standard of the shipping industry. In time-sensitive situations we always find a way to get your tickets to you before the event begins.

Hospitality
Best Tickets employees love their jobs. As sports and music fans themselves, our staff is familiar with all the most popular venues and shows. Some seats are better than others, and budget can make a big difference when picking seats. No matter your ticket-buying goals, our ticket experts are here to help.